Q&A

The warranty granted to both the jewelry and the technology inside them is 2 years.

Like any other electronic device, this one also has a lifetime, but we recommend that you wear it with care in order to extend its operating period. Avoid exposing the jewelry to the sun for a long period of time, it must also not be hit or broken, it must not come into contact with water, and the stone must not be opened to be used in another jewelry.

If the electronic device shows defects during the warranty period, we can help you repair or replace the jewelry, and if the jewelry shows defects after the warranty period has ended, we can help you repair or replace it for a fee.

The entire Anyoli collection is innovative. Thus, all our products have implemented this technology, so that you can spread pure emotion and love with their help.

The maximum video size is 50MB, but if you want a larger video, please leave us a message and we will help you.

Each piece of jewelry, whether we are talking about different jewelry or the same kind, can be personalized differently.

Children are themselves emotion in a child's body. We have a special collection of products for them.

The technology inside the jewelry is waterproof, but we do not recommend wearing them in contact with water due to corrosive substances that can damage the jewelry.

We recommend:
Do not wear jewelry during housework.
Do not wear jewelry during physical activities/ massage sessions.
Avoid contact with chemicals, as they can erode the metal.
Precious metal can lose its brilliance over time if it frequently comes into contact with agents such as perfume, salt water, skin creams, hair fixatives, chlorine or sulfur.
Depending on the degree of use, we recommend that your jewelry be examined and cleaned by an expert jeweler at least once a year.

When we receive your order, you will automatically get a confirmation email. You will always be kept up to date with the status of the order.

We accept without any impediment the cancellation of the order until it has been processed by our team and the status of the order appears in the client account as "Processed". Once the order has been placed, cancellation is no longer possible, but you can return the product after you receive it. For return conditions, please access https://www.anyolijewelry.com/exchange-and-return-conditions.

Unfortunately, our policy of granting discounts is NOT cumulative. You can benefit the VIP discount OR the discount offered during the sales campaigns.

• Yellow Gold
• Black Gold
• Pink Gold
• White Gold
• Silver

Free yourself and the stone will choose you. Also, all products has a personalized description detailing the specific properties of each one.

Yes, there may be differences between what is seen on the site and the actual jewelry. Small differences can occur because they are 100% natural products.

Being 100% natural products, the color and texture can be different.

Yes, but the idea pursued by Anyoli is for you to remain in people's memory and to give life to jewelry.

It is possible to create a new product on request, but the minimum order must be 10 pieces. To set up a meeting with the designer, we invite you to write to us at the e-mail address [email protected].

We invite you to access the page https://www.anyolijewelry.com/nfc-technology-in-a-few-words-or-the-force-of-touch-with-the-phone.